Who is responsible for this website?
This website is published under the Rich Nightclub Dubai brand, which is the contact point for personal data handled through the site's own activities. The venue contact address is Waterfront Level, Business Bay, Downtown Dubai, United Arab Emirates.
This Privacy Policy explains what data may be handled when you browse the site, prepare a table request, contact us, or choose to load optional analytics and external media.
What personal data may be handled?
The table-request form asks for your name, email address, phone or WhatsApp number, visit date, arrival time, group size, table choice, and any special request you choose to type.
Our hosting and security providers may process basic technical records such as an IP address, browser and device type, requested page, referral source, and request time. If you allow analytics, Google tags may also process usage and device data under your consent choice.
- Contact details and booking information you choose to provide.
- Messages you send by email, phone, WhatsApp, or an official social account.
- Technical logs needed to deliver, secure, and diagnose the website.
- Analytics data only when you accept analytics cookies.
- Google Maps request data only when you choose to load the map.
How does the WhatsApp table form work?
The website does not submit or store the completed table form in a booking database. When you press the WhatsApp button, your browser builds a message from the details you entered and opens WhatsApp so you can review and send it.
Your details are shared with us and WhatsApp only after you choose to continue through WhatsApp. Meta and WhatsApp then process that communication under their own terms and privacy policy. A table is not confirmed until the venue replies.
Why do we use personal data?
We use personal data to answer enquiries, review table requests, confirm current availability and terms, provide directions, keep the website secure, comply with legal duties, and handle disputes or complaints.
Where consent is required, we ask for it before optional analytics or external media loads. You can refuse optional categories without losing access to the main website. You can also change your choice later through Cookie Settings in the footer.
Which third parties may receive data?
Data may be processed by service providers that help us host, secure, measure, or display the website. Google Tag Manager or Google Analytics loads only after analytics consent. Google Maps loads only after external-media consent. Hosted image services may receive routine network data needed to deliver images.
If you click WhatsApp, a map link, or a social-media link, the chosen provider receives the request and applies its own privacy terms. We may also disclose data when required by UAE law, a court, or a competent public authority.
Can data be processed outside the UAE?
Some technology providers operate across several countries. This means technical, analytics, map, or communications data may be processed outside the UAE. Where the UAE Personal Data Protection Law applies, cross-border processing must follow its transfer and protection requirements.
How long do we keep data?
We keep personal data only for as long as it is reasonably needed for the purpose described here, to meet a legal duty, or to resolve a claim. The website does not retain the text you type into the WhatsApp form after it opens WhatsApp.
Messages and booking records may be kept while a request or confirmed booking is active and for a reasonable period afterward. Technical and analytics retention depends on our security, hosting, and analytics settings. Your cookie choice stays in your browser until you change it or clear site storage.
What privacy rights can you exercise?
Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data gives qualifying data subjects rights that include receiving information about processing, correcting inaccurate data, requesting transfer where applicable, and asking to restrict or stop processing in the cases set by law.
You may also withdraw consent for future optional processing. To make a request, contact us and describe the data or interaction involved. We may need to verify your identity before acting on a request. You may complain to the UAE Data Office where that right applies.
UAE Personal Data Protection Law · UAE Government data-protection overview
How do we protect data?
We use reasonable technical and organisational safeguards suited to the website and the data involved. No internet service is completely risk-free, so please avoid placing passport details, payment-card data, health data, or other sensitive information in a free-text booking message.
Children and policy updates
This website and the venue services described on it are not directed to children. Entry age, identification, and guest rules are set by the venue and applicable law and should be confirmed before arrival.
We may update this policy when our website, providers, or legal duties change. The date at the top shows the latest version. For privacy or legal questions, email [email protected] or call +971 56 622 0417.